Human Capital Management (HCM) implementation projects are critical for organizations looking to modernize their HR processes and stay ahead of the competition. However, despite their importance, many HCM projects fail to meet their objectives. In this blog post, we will examine the steps organizations can take to recover a failing HCM implementation project and get it back on track.

1. Assess the Situation:   The first step in recovering a failing HCM implementation project is to assess the situation. This should involve a thorough review of the project, including its objectives, timeline, budget, and resources, as well as an analysis of the reasons why the project is failing. This will help to identify the root causes of the problem and inform the development of a recovery plan.

2. Engage Stakeholders:   The next step is to engage stakeholders, including senior management, project team members, and end users. This should involve open and transparent discussions about the situation, the reasons for the project’s failure, and the steps that will be taken to recover it. By involving stakeholders in the recovery process, organizations can build support and commitment for the project, increasing its chances of success.

3. Develop a Recovery Plan:   Once the situation has been assessed and stakeholders have been engaged, the next step is to develop a recovery plan. This should include a revised project timeline, budget, and resource plan, as well as a clear definition of the steps that will be taken to address the root causes of the project’s failure. The recovery plan should be communicated to all stakeholders, including senior management, project team members, and end users, to ensure that everyone is aligned and committed to the project’s success.

4. Re-evaluate Objectives and Priorities:   The recovery plan should also include a re-evaluation of the project’s objectives and priorities. This may involve adjusting the scope of the project, adjusting the timeline, or revisiting the project’s objectives to ensure that they are still relevant and achievable. By re-evaluating the project’s objectives and priorities, organizations can ensure that the project is aligned with the wider business strategy and has a clear and achievable end goal.

5. Implement Change Management and User Support:    Finally, organizations should invest in robust change management and user support to ensure that end users are equipped with the skills and knowledge they need to get the most out of the new HCM system. This should include training, documentation, and ongoing support to help users adapt to the new system and ensure its success.

Recovering a failing HCM implementation project is a complex and challenging process, but by following these steps can give organizations a solid start in getting their project back on track and deliver real benefits to the business. By engaging stakeholders, developing a recovery plan, re-evaluating objectives and priorities, and investing in change management and user support, organizations can ensure the success of their HCM implementation project and support the wider success of the business.

For help with project turn-arounds, contact our highly experienced experts info@OD4G.com.